To Place an Order
Request should be made in letterhead by specifying product code, product name, Size, quantity, expected Date of conveyance and method conveyance.
Sample Inquiry
To develop a business relationship, we expect an email from the buyer with their design and details of product. Based on their design and details of the product we convey the sample to buyer.
Lead Time for Sample
Basically two weeks are needed to make first sample after affirmation of the buyer and one week for the adjustment of sample according to their interest.
Sample Order Requirement
For the first time of sample order, cost of sample & freight would be borne by the buyer. After that we are continued any change.
Price of Products
FOB (Free on Board) price will be quoted in US Dollar. But Euro would be depending on the situation of demand. The FOB price of the sample will be finalized after final negotiation. FOB price depends on the order of quantity.
Minimum Requirement
To place an order, minimum requirement for purchase is from US Dollar 2,000 to US Dollar 3,000 for air or dispatch shipment and from US Dollar 4,000 to US Dollar 5,000 for Sea shipment for both side satisfaction.
Purchase Order
Buyer will place a confirmation of order through Purchase Order (PO). Item office will experience the PO duplicate appropriately and may ask for advance elucidation (if any perplexity emerges).
Order Processing
Proforma Invoice (PI) will be issued against the Purchase Order. The PI will contain buyer’s address, date of delivery (production lead time), mode of shipment, product details with FOB price and our bank (AARDEEL) details etc. Minimum 50% of the total order value of Proforma Invoice is required before starting the production.
Payment Method
The payment could be made in two installments. Advance payment (minimum 50% of the total order value of Proforma Invoice) requires before starting the mass production. And the balance payment could be made before dispatch of the shipment. L/C (Letter of Credit) can be done but we prefer by TT (Telegraphic transfer).
Our Bank
Export Import Bank of Bangladesh Limited. Malibagh Branch, 484 DIT Road, Malibagh, Dhaka-1217. Routing # 100273940 & Swift code # EXBKBDDH023.
Dutch-Bangla Bank Limited. Foreign Exchange Branch, Zerin Mansion, 55 Motijheel C/A Area, Dhaka-1000. Routing # 090274309 & Swift code # DBBLBDDH.
Mode of Shipment
The most common freight of all in Bangladesh, Sea Freight is basically concentrated through the port of Chittagong. And Hazarat Shahjalal International Airport at Dhaka is used for air shipment. Or as per buyer desire we process the delivery through reputed courier companies like DHL, TNT & FedEx or others.
Design Protection
We highly maintain privacy of our buyer’s information and their designs. Any design from the buyers will not be supplied or share to other buyers or 3rd parties without their consent.
Production Period
Depending on the volume of the quantity of confirmed order, it takes 60, 90 or 120 days for shipment. Production will follow up the production activities at different stages of production after 3rd week of the order placed.
Occasional Factors
From May to July in the stormy Monsoon season, our Palm Leaf & other items are badly influenced. The climate is extremely wet in rainy time, the items can end up moist and must be dried out later.
Quality Control
Primary quality checking will be done by the artisans, group leaders or supervisors. Then the secondary quality checking will be done by an independent agency recognized as per International norms. After that the final checking will be done in House before packing.
Packing & Labelling
After the final inspection, products are forwarded to packing team for final packing. Unit packing are packed into an export worthy corrugated master carton with suitable labeling as per instruction from Buyer.
Shipping & Documentation
Final documents including Invoice to export the crafts and ask for the clearance or approval of buyer to deliver the consignment along-with the payment (if any dues remain). As per instruction of the buyer, we will liaison with the concern bank, courier companies, freight forwarders and shipping agents. Handling of all Pre and Post shipment documents will be the responsibility of the Shipping team.
Replacement Policy
For Non-insured goods being damaged in transit, we will look into the all the conditions involved and decide the matter with buyer. We would require the damaged stocks to be sent back to us for examination at Buyer’s cost. The goods may be repaired, replaced or issued of credit note as may be decided by the management.
VAT & Tax
As per Export Rules & regulation of Bangladesh Government and International laws, we are strictly maintained all the policies of value added taxes and income taxes.